We wait on hold and get a rep on the line for you faster and for free! United States. TaxACT Customer Service Contact Info. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. This seems to indicate that the level of service provided by the company is satisfactory. Contact TaxAct Customer Service. Just free free to enjoy the deal: "Enjoy 15% Off All TaxAct Online Federal And State 1040 Returns". For email support and a detailed list of available support hours, visit the TaxAct … How Do I Recover My Taxact Username and Password? Based on 1 Salaries Full Pay Details. Reviews from TaxACT employees about working as a Customer Service Representative at TaxACT. Call back. What bank does TaxAct use for refunds? You may have options: First, review the notes that you took during the call. What bank does TaxAct use for refunds? Need to file your taxes or retrieve past tax returns? Mailing Address: 1425 60th St NE Ste 300. Technical Support and Taxpayer Support by phone is included with each TaxAct program. And again, if you didn't realize it was an option and you'd rather have a … As a result, there are some differences between the level of support and service provided for each group of TaxAct customers. What Should You Do If You Have an Unsuccessful Call with TaxAct? Customer Service Representative Contractor. TaxAct customer service is available Monday to Friday for most of the year. Customer Service Supervisory Lead (Former Employee) - Cedar Rapids, IA - August 8, 2017 The most enjoyable aspect of working at TaxAct are the various Team building and employee involvement … **: I do not use a cell phone, please either email or landline ***-***-****. If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Please visit our Contact Us page to get started! We wait on hold and get a rep on the line for you faster and for free! And … Contact Taxact Customer Service. Total Pay. ** from my **** tax return. It's not always clear what is the best way to talk to TaxAct representatives, so we started compiling this information built from suggestions from the customer community. However, in the run up to the April filing deadline, TaxAct's customer service is open seven days a week, including until midnight on … Ripoff Report on: TaxAct - Taxact no filing customer service. TaxAct is one of the cheapest ways to file your taxes because their customer support options are relatively limited versus pricier tax prep software. If you need help with using your online account, be in front of your computer or your device so that you can troubleshoot along with the customer service representative who takes your call. TaxAct does provide email customer service which would allow you to describe your issues in writing and also provides you with a written transcript of your communication with the company. Consumers complaining about TaxACT most frequently mention last year, customer service … In total, you can communicate with TaxAct using 2 different media: phone, web. Enjoy 15% Off TaxAct Online Federal And State 1040 Returns Starting At $7.96. Customer Service Supervisory Lead (Former Employee) - Cedar Rapids, IA - August 8, 2017 The most enjoyable aspect of working at TaxAct are the various Team … Because your questions deserve immediate attention, we have upgraded our Customer Care Center systems to allow us to respond more quickly to your needs. This phone number is TaxAct's Best Phone Number because 105,324 customers like you used this contact information over the last 18 months and gave us feedback. The Best Phone Number for TaxAct An Overview of TaxAct Contact Information TaxAct Customer Service Ratings & Issues. In total, TaxAct has 2 phone numbers. The IRS never received my 2016 return. Unfortunately, TaxAct does not offer live chat as a channel for customer service at this time. Customer Service Representative. Program calculating wrong tax amount due but nobody to talk to and no email response, TaxAct should be ashamed for their reputation as a tax filing company. Cedar Rapids, Iowa 52402-1284. not able to log into my account and won't let me even change anything. Contact Taxact Customer Service . TaxAct recently revamped its aesthetic so that the site is easier to navigate and easier on the eyes than in years past. The company has several different products and divisions, and there are different numbers for the customer service departments of those divisions. The next best way to talk to their customer support team, according to other TaxAct customers, is by calling their 319-373-4514 phone number for their Technical Support department. my experience was awesome as they were able to take care of all my tax and payroll needs. Have called in previous years and alaways has someone to talk … TaxAct Customer Service & TaxPayer Support Hours. Sharing is what powers GetHuman's free customer service contact information and tools. Secondly, it's important to note that customer service representatives are not legally allowed to provide you with tax advice. No longer have access to mobile number so can’t log into account. Website: www.taxact.com . Learn about TaxACT culture, salaries, benefits, work-life balance, management, job security, and more. About $13 - $14/hr Avg. Customer Number 319-373-3600 - by the Numbers Besides calling, the next favorite option for customers looking for help is via 319-373-4514 for Technical Support. Sign in to your TaxAct Account here. The best phone number for TaxAct is their 319-373-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Online research does not uncover many complaints, and the same holds true for standard news media. Phone: (800) 573-4287 . However, in the run up to the April filing deadline, TaxAct's customer service is open seven days a … You can call Taxact at (800) 573-4287 toll free number, write an email, fill out a contact form on their website www.taxact.com, or write a letter to TaxAct, 1425 60th St NE Ste 300, Cedar Rapids, Iowa, 52402-1284, United States. People call TaxAct customer support for a range of reasons, including: Best Practices for Calling TaxAct Customer Service. And you can click here if you want to compare all the contact information we've gathered for TaxAct. TaxAct Customer Services & Support Salaries. If you think this information is inaccurate or know of other ways to contact TaxAct please let us know so we can share with other customers. You will need to enter your SSN, date of birth, filing … Reviews from TaxACT employees about working as a Customer Service Representative at TaxACT. Whether you’re single or married, need to upload work income or retirement returns, TaxAct offers a user-friendly process and unlimited support to get your taxes filed quickly, easily, and accurately. TaxAct partners with Republic Bank & Trust … For every person you refer to TaxAct (as a new customer), you can receive $20 Amazon gift card once they complete their taxes using TaxAct 2020 Basic+, Deluxe+, Premier+, or Self-Employed+ product. Contacts & Company Info . The IRS never received my 2016 return. Contact Taxact customer service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. A free inside look at company reviews and salaries posted anonymously by employees. Ripoff Report on: TaxAct - Taxact no filing customer service. Finally, representatives are unable to expedite actions taken by the IRS or state tax authorities. I have been using taxact for years, now the tell me my user ID and password does not work. No customer service via telephone or email. I send out code request but I didn't receive the code. TaxAct's customer support has also received poorer reviews than the other two. In general, we try to figure out which issues are ailing TaxAct customers the most and then our staff of expert writers takes takes our knowledge of major customer service … About Your Taxes. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Once you've submitted your return, for example, decisions about refunds are made by the tax authority. 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